I went to FNB on Tuesday morning to find out why my account had been closed and what exactly had happened to the funds that were in my account. Again I was in the shorter queue but after standing there for over twenty minutes, I decided to just go over to Absa and open a savings account there and deal with FNB afterwards. So I opened an account at Absa and after that that I went to FNB, saw that the queue I needed to be in was much longer and then just came back home because I didn’t want to stand in that queue for God knows how long.
I came back home and said to Victor, “You know, I should’ve opened a new account at FNB because I know that their SMS notification is free. Absa charges me what? 40c or something the lady said?” I went online to Absa’s website to read about the new account I just opened with them and compared it to the one I wanted to open at FNB. Internet banking, cell phone banking and SMS notification is free with FNB and none of those are free with Absa. Like to use Absa’s internet banking facility, you have to pay about R20 per month and the SMS notifications are charged at 40c…
Why should I pay for something when I could get it for free somewhere else?
So the next day I went to Absa and closed my account. I then went over to FNB and after a few minutes of standing in the queue a consultant walked up to me and asked what I would like to do. I told him that I wanted to open a new account because mine had been closed and he told me to come over to his desk where I would be able to open up a new account. Before we proceeded with opening my new account, I asked the consultant if he would just check and tell me what had happened with my account that had been closed.
I give him my old account number and he checks… He tells me that it was closed and that I did in fact have no funds in the account at the time it was closed. He showed me on the computer monitor that I had withdrawn the last of my funds a few months ago.
I thought that I had some money in there and also thought that the money my friend, David wired to me had already reached the account a couple of days before the account had been closed. I thought wrong!
Now I have a new account at FNB and plan on keeping it active.
Oh and I should also start putting my savings into there and not my piggy bank… That includes all the five cent coins I have in that thing!




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